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**PRIVACY NOTICE**
Tsalach Royal Group, S. de R.L. de C.V., better known as Tsalach Real Estate, with its address at Carretera Federal Cancún – Playa del Carmen, lot 1, block 46, zone 1, Ejidal neighborhood, Playa del Carmen locality, Solidaridad municipality, postal code 77710, state of Quintana Roo, Mexico; and website https://grupotsalach.com/, is responsible for the use and protection of your personal data. We inform you of the following:
**What purposes will we use your personal data for?**
The personal data we collect will be used for the following purposes, which are necessary for the service you request:
• Execute promise of sale and trust contracts.
• Manage domain transfer contracts.
• Create commercial commission contracts.
• Generate real estate brokerage contracts.
• Compile customer files.
• Transfer documents to sellers and/or trustors; buyers and/or trustees; Notaries and/or Banks.
• Offer real estate products and services.
Refusal to use your personal data for these purposes cannot be a reason for us to deny you the services and products you request or contract with us.
**What personal data will we use for these purposes?**
To carry out the purposes described in this privacy notice, we will use the following personal data:
• Name.
• Marital status.
• Federal Taxpayer Registry (RFC).
• Unique Population Registry Code (CURP).
• Place of birth.
• Date of birth.
• Nationality.
• Address.
• Home phone.
• Cell phone.
• Email address.
• Autograph signature.
• Electronic signature.
• Age.
• Photograph.
• Fingerprint.
• Immigration status.
• Residence rights.
• Movable assets.
• Real estate.
• Tax information.
• Credit history.
• Income.
• Expenses.
• Bank accounts.
• Credit card numbers.
• Identification data.
• Contact data.
• Biometric data.
• Migration data.
• Property and/or financial data.
**With whom do we share your personal information and for what purposes?**
We inform you that your personal data is shared within and outside the country with the following persons, companies, organizations, or authorities other than us for the following purposes:
If there is a legal relationship regarding promises of sale and/or trust, sale contracts and/or trust, or commercial commission, we will transfer your personal data to those with whom such relationships are established without the need for consent, such as:
• Companies with the same controlling person in their corporate administration and/or affiliated companies.
• Promising sellers and promising buyers.
• Promising trustors and promising trustees.
• Sellers and buyers.
• Trustors and trustees.
• Principals or agents.
• Notaries.
• Banks.
**How can you access, rectify, cancel your personal data, or object to its use?**
You have the right to know what personal data we hold about you, what we use it for, and the conditions of its use (Access). It is also your right to request the correction of your personal information if it is outdated, inaccurate, or incomplete (Rectification); to have it deleted from our records or databases when you believe it is not being used properly (Cancellation); and to object to the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.
To exercise any of the ARCO rights, you must submit the respective request through the following means:
• [email protected]
Regarding the procedure and requirements for exercising your ARCO rights, we inform you of the following:
a) Through what means can the owner and, if applicable, their representative, prove their identity and, where applicable, the representative’s authority?
• Any request must be sent from the email address of the owner from which their personal data was originally submitted to Grupo Tsalach.
b) What information and/or documentation must the request contain?
• Voter ID or passport.
c) How long will it take us to respond to your request?
• 5 to 10 business days.
d) By what means will we communicate the response to your request?
• To the same email address from which the request was made.
e) In what formats can the requested personal data be reproduced?
• To the same email address from which the request was made.
The contact details of the person or department responsible for processing ARCO rights requests are as follows:
a) Name of the person or personal data department:
• Jurídico de Grupo Tsalach.
b) Address:
• Calle Carretera Federal Cancún – Playa del Carmen, block 46, lot 1, zone 1, Ejidal neighborhood, Playa del Carmen locality, Solidaridad municipality, postal code 77710, Quintana Roo, Mexico.
c) Email:
• [email protected]
**You can revoke your consent for the use of your personal data:**
You may revoke the consent you have given us for the processing of your personal data. However, it is important to note that we may not be able to process your request or immediately stop using your data in all cases, as we may need to continue processing your personal data due to legal obligations. You should also consider that revoking your consent may mean that we may no longer be able to provide you with the service you requested, or it could result in the termination of your relationship with us.
To revoke your consent, you must submit your request through the following means:
• [email protected]
Regarding the procedure and requirements for revoking your consent, we inform you of the following:
a) Through what means can the owner and, if applicable, their representative, prove their identity and, where applicable, the representative’s authority?
• Any request must be sent from the email address of the owner from which their personal data was originally submitted to Grupo Tsalach.
b) What information and/or documentation must the request contain?
• Passport or voter ID.
c) How long will it take us to respond to your request?
• 5 to 10 business days.
d) By what means will we communicate the response to your request?
• To the same email address from which the request was made.
**How can you limit the use or disclosure of your personal information?**
To limit the use and disclosure of your personal information, we offer the following means:
• An express request to [email protected] specifying the limitations required for the disclosure of your personal information.
**How do we use tracking technologies on our website?**
We inform you that our website uses cookies, web beacons, and other technologies to monitor your behavior as an internet user and provide you with a better service and experience while browsing our website. The personal data we collect through these tracking technologies will be used for the following purposes:
• To offer users real estate products similar to their searches and/or preferences.
The personal data we obtain from these tracking technologies includes:
• Identifiers, username, and session passwords.
• Preferred user language.
• Region where the user is located.
• User’s browser type.
• User’s operating system type.
• Start and end date and time of a user session.
• Pages visited by a user.
• Searches performed by a user.
• Ads viewed by a user.
• Lists and consumption habits on shopping websites.
**How can you learn about changes to this privacy notice?**
This privacy notice may be modified, changed, or updated due to new legal requirements; our own needs for the products or services we offer; our privacy practices; changes in our business model; or other reasons.
We commit to keeping you informed about any changes to this privacy notice through https://grupotsalach.com/. The procedure for notifications of changes or updates to this privacy notice is as follows:
Visit https://grupotsalach.com/, and if there is a change regarding the privacy notice, a pop-up notification will inform you.
Grupo Tsalach, S.A. de C.V., better known as Grupo Tsalach; with address at Carretera Federal Cancún – Playa del Carmen, lot 1, block 46, zone 1, Ejidal neighborhood, Playa del Carmen locality, Solidaridad municipality, postal code 77710, Quintana Roo state, Mexico; and website https://grupotsalach.com/; is responsible for the use and protection of your personal data. Hereby, we inform you of the following:
The personal data we collect will be used for the following purposes, which are necessary for the service you request:
Refusal to use your personal data for these purposes will not be a reason for us to deny the services and products you request or contract with us.
To carry out the purposes described in this privacy notice, we will use the following personal data:
We inform you that your personal data is shared inside and outside the country with the following people, companies, organizations, or authorities other than us, for the following purposes:
If there is a legal relationship regarding the making of purchase promises and/or trust, purchase and/or trust contracts; or commercial commission, we will transfer your personal data to those with whom such relationships are established without the need for consent, such as:
You have the right to know what personal data we have about you, what we use it for, and the conditions of its use (Access). Likewise, it is your right to request the correction of your personal information if it is outdated, inaccurate, or incomplete (Rectification); that we delete it from our records or databases when you consider that it is not being properly used (Cancellation); as well as oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.
To exercise any of the ARCO rights, you must submit the respective request through the following means:
Regarding the procedure and requirements for exercising your ARCO rights, we inform you of the following:
a) Through what means can the holder and, where appropriate, their representative, prove their identity, as well as the representative’s capacity?
b) What information and/or documentation should the request contain?
c) How many days will it take to respond to your request?
d) By what means will we communicate the response to your request?
e) In what media can the personal data that you request be reproduced?
The contact details of the person or personal data department responsible for processing ARCO rights requests are as follows:
a) Name of the person or personal data department:
b) Address:
c) Email:
You can revoke the consent you have given us for the processing of your personal data. However, it is important to consider that we may not be able to fulfill your request or immediately cease the use of your data in all cases, as we may need to continue processing your personal data due to some legal obligation. Also, you must consider that for certain purposes, revoking your consent will mean that we may not be able to continue providing the service you requested, or it could end your relationship with us.
To revoke your consent, you must submit your request through the following means:
Regarding the procedure and requirements for revoking your consent, we inform you of the following:
a) Through what means can the holder and, where appropriate, their representative, prove their identity, as well as the representative’s capacity?
b) What information and/or documentation should the request contain?
c) How many days will it take to respond to your request?
d) By what means will we communicate the response to your request?
To limit the use and disclosure of your personal information, we offer the following means:
We inform you that we use cookies, web beacons, or other technologies on our website, through which it is possible to monitor your behavior as an internet user and provide you with a better service and experience while browsing our site. The personal data we collect through these technologies will be used for the following purposes:
The personal data we obtain from these tracking technologies are as follows:
This privacy notice may undergo modifications, changes, or updates due to new legal requirements; our own needs for the products or services we offer; our privacy practices; changes in our business model, or other causes.
We commit to keeping you informed about changes to this privacy notice through https://grupotsalach.com/.
The procedure through which notifications about changes or updates to this privacy notice will be carried out is as follows:
Enter https://grupotsalach.com/, and if there is any change regarding the privacy notice, a pop-up notice will appear to inform you.